How Did DigitalDot, a 3D Printing Company, Grow with Odoo?

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DigitalDot uses Odoo Sales, Helpdesk, Repairs, Mass Mailing, Inventory and Accounting. A specific development from Eezee-IT helps them to connect helpdesk and repairs for a better organisation of service and maintenance requests. In this presentation, Nico Desmedt, CEO of DigitalDot, will give insights on how he has gained more time to grow his business.
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1. What is an Installed Base @ Digitaldot
2. What Odoo app is used for planning an Intervention?
3. What is included on the Field Service Report?
4. What other costs are added on the Field Service Report?